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Community Manager, US



Marketing & Communications
United States · Remote
Posted on Thursday, May 30, 2024

Community Manager

Who We Are

Cobalt was founded on the belief that pentesting can be better. Our pentests start in as little as 24 hours and integrate with modern development cycles thanks to the powerful combination of a SaaS platform coupled with an exclusive community of testers known as the Cobalt Core. Accepting just 5% of applicants, the Core boasts over 400 closely vetted and highly skilled testers who jointly conduct thousands of tests each year.

Our award-winning, fully remote team is committed to helping agile businesses remediate risk quickly and innovate securely. Today, over 1,000 customers use Cobalt to run pentests on demand via Pentest as a Service, AKA PtaaS, a space which Cobalt pioneered (you could even say we wrote the book on it) and continues to lead.


The Community Manager plays a key role in supporting day-to-day operations of Cobalt Core expert pentesters. The role is a resource for our community members across a broad range of activities, including but not limited to: policy/expectation questions, tactical troubleshooting, program compliance and oversight, payment operations, and performance management discussion support.

This role will report to the Director of Delivery Operations and foster engagement through regular communications and event organizing.

What You'll Do

  • Foster engagement and relationship building for the global Cobalt Core Community. Support customer and community events as needed in partnership with Cobalt’s marketing team.
  • Partner with cross-functional teams to provide new offering launches through content hosting in the LMS system (WorkRamp) and enablement planning.
  • Onboarding and account management, including resume review, assessment tracking, background checks, and more.
  • Provide operational support for Pentester payments and budget tracking.
  • Conduct data gathering and analysis as needed to support Community efforts.
  • Manage Community engagement activities including remote events, swag, training programs and more.

You Have

  • Familiarity with the cybersecurity space and/or experience working with highly technical resources
  • Attention to detail and ability to multitask
  • Familiarity with vendor and budget management
  • Ability to thrive in a distributed and fast-paced environment
  • Interest in executing community initiatives (e.g. moderating an online forum, supporting an ambassador program, running an event series and sending an email newsletter)
  • Ability to adapt to cultural differences and work effectively in a diverse and inclusive environment.
  • A level of comfort with performance, policy, and expectations management actions and conversations
  • Interest in data collection, analytics, and tracking
  • Ability to travel for short periods 1-2 times per quarter

Diversity at Cobalt

With over 45 nationalities already at Cobalt (and counting) we respect and celebrate diversity! We’re proudly committed to equal employment opportunities regardless of your gender, religion, age, sexual orientation, ethnicity, disability, or place of origin. We support each other and are grateful for each Cobalter's contribution to our mission — let's make security dance!

Please apply even if you don't think you meet all of the criteria above but are still interested in the job. Nobody checks every box, and we're looking for someone excited to join the team.

Why You Should Join Us

  • Grow in a passionate, rapidly expanding industry operating at the forefront of the Pentesting industry
  • Work directly with experienced senior leaders with ongoing mentorship opportunities
  • Earn competitive compensation and an attractive equity plan
  • Save for the future with a 401(k) program (US) or pension (EU)
  • Benefit from medical, dental, vision and life insurance (US) or statutory healthcare (EU)
  • Leverage stipends for:
    • Wellness
    • Work-from-home equipment & wifi
    • Learning & development
  • Make the most of our flexible, generous paid time off and paid parental leave
  • Work remotely from anywhere in the US, the UK, or Germany

Pay Range Disclosure (For US openings only)

Cobalt is committed to fair and equitable compensation practices. The salary range for this role is ($ 57,600.00 - $72,000.00) per year + equity + benefits. A candidate’s salary is determined by various factors including, but not limited to, relevant work experience, skills, and certifications. The salary range may differ in other states and may be impacted by proximity to major metropolitan cities.