Solutions Consultant - Implementation (New York hybrid)
Founded in 2021, Pulsora the “Enterprise Sustainability Platform”, is a well-funded Silicon Valley software startup. It is dedicated to empowering purpose-driven enterprises to manage and improve their environmental, social, and governance (ESG) and overall sustainability footprint with an integrated, comprehensive, flexible, and innovative technology platform built for compliance, tracking, and insight. We are well funded, have amazing customers across industries and geographies, established strategic partnerships with leading ERP and consulting firms, and are growing fast!
You will be an early member of Pulsora's Business Engagement team and play a pivotal role in our expansion. You will lead enterprise implementations across the region and will perform sales engineering for the North America sales team. You will be the technical face to our customers, collaborating with end-users to help turn questions into answers and insights! Your contribution will give valuable design insights that contribute to the direction and roadmap of the product line, working closely with our world-class engineering team (with leadership experience from Nielsen, Oracle, TIBCO). You will gain exposure through a variety of customer engagements in different industries, departments, and geographies.
Day to Day Responsibilities:
Lead complicated enterprise implementations of the Pulsora platform with new customers in the North America region and beyond.
Analyze our customer’s needs and services to design and implement solutions that would maximize productivity and enhance the quality of deliverables
Manage escalations, and be the professional services expert in the North America region
Provide guidance relating to platform configuration and process improvement
Develop expertise of our product to credibly answer business questions for our prospects and customers; demonstrate how to get the most from our product
Lead product demonstrations to prospects and customers as needed while working proactively with internal systems engineers, technical architects, and product owners to strategize on opportunities, cross-train, and transfer knowledge
Collaborate with Account Executives to hand-off work products for user adoption
Hands-on creation and delivery of POC's and pilots, in conjunction with the Engineering team. This will include understanding business requirements, data modeling, validations, integrations, ETL, analytics and workflow
Previous experience in an implementation or technical consultant role; SaaS enterprise software experience highly preferred, ideally with implementing a startup / emerging SaaS platform
Proven track record of success in leading customers through software implementation and solutions configuration projects
Familiarity with carbon emissions data and/or reporting through standards such as the Carbon Disclosure Project (CDP) , SASB, GRI or others is highly desirable
Thrive on juggling projects, multitasking, and working with offshore teams primarily in India
Must be highly self-motivated, nimble, with a ‘can-do’ attitude; you excel working in a startup and remote environment
Bachelor’s in computer science, engineering, information systems or equivalent
Excited to travel up to 30% of the time, both domestically and internationally and work with a global team
Why work at Pulsora?
We believe that progress happens by bringing together people from all walks of life who have the drive and the influence to improve our world now and for the next generations!
Ideally have industry and market knowledge of ESG and sustainability
The company will pay with salary, equity, and benefits
You’ll get to work on problems that are hard and important
You get to work on a solution that helps the planet and helps us all
You’ll be joining an extraordinary team at the beginning of an extraordinary journey
Hybrid-friendly work environment, in office 2-3 times per week (for those in New York and San Francisco Bay Area)
Pulsora Core Values
Respect for all our stakeholders
Passion for excellence
Join us and become a driver for positive change!