Implementation Project Manager

Remote Role - Pittsburgh, PA Headquarters Office

Salary Range: $70K-85K

About Us:

Founded in Pittsburgh, PA by Carnegie Mellon University alumni, BlastPoint is a data-driven, AI based customer intelligence product company. We sell our proven SaaS based technology to mid-sized and large organizations. Our unique data-driven customer intelligence technology allows organizations to develop predictive, action-ready, objective-oriented insights: from developing customer strategies, to optimizing customer engagement, to enabling the overall customer journey. BlastPoint’s key differentiator is its highly targeted, objective-driven intelligence.

BlastPoint is growing rapidly (300%-400% YoY), and has multiple large customers already established (billion dollars +). BlastPoint is presently engaged with large utilities, insurance and banking institutions, as well as large automakers, including Electric Vehicle manufacturers and customers in other related industries. With our rapid growth and proven technology, we are looking to build our teams quickly for continued growth and expansion into multiple industries and countries.

Why You Should Work for Us

• Focus: Everyone at BlastPoint is highly motivated and driven for success. BlastPoint’s unique technology has brought significant results to our customers, creating huge opportunities for growth and developing a brand in the customer intelligence domain. BlastPoint offers an open culture to its employees, allowing them to bring new ideas and offer freedom in achieving results and objectives.

• Growth: BlastPoint is poised to make a difference in customer intelligence space and is at the brink of multifold growth. BlastPoint is a fit for anyone who wants to grow their career fast, take challenges, and make it big.

• Solve Challenging Problems: Customer intelligence is required in every aspect of business. BlastPoint’s platform incorporates cutting-edge approaches to geospatial data, machine learning, psychographic clustering, data enrichment, and a dynamic visualization environment–all at scale.

• Have An Impact: Small but mighty, BlastPoint’s growth is due to big companies increasingly trusting us with supporting key decisions using their most sensitive data. What we do positively impacts the lives of millions of Americans (and beyond).

• Make Positive Change in the World: BlastPoint is all about green value. Our solutions reduce paper consumption, help struggling families pay their bills, and promote clean energy. We also offer our platform for free to nonprofits and civic-oriented organizations.

• Employee-Focused Culture: We support the individual needs of our team, from schedule and time-off flexibility to generous compensation benefits. We also tailor growth opportunities, from skills training to industry conferences.
  
  

Job Summary

The Implementation Project Manager plays a critical role in managing customer data onboarding projects, working closely with both internal teams and external clients. This external-facing position involves engaging with customers to facilitate data integration, ensuring project timelines are met, and supporting the overall onboarding process. The ideal candidate should possess strong project management skills, have a good understanding of data, and be able to communicate effectively with both technical and non-technical teams.

Primary duties for this position include:

• Work closely with the Customer Success, Data Science, and Data Engineering teams to develop business-focused data solutions and customer-specific data strategies.
• Lead customer-facing meetings to gather client requirements, document use cases and business requirements, and align expectations.
• Work closely with the data science team to drive data requirements for the modules.
• Collaborate with clients to understand their data landscape, provide guidance on data preparation for onboarding, and identify any gaps in client data that may impact analysis.
• Perform data mapping between client-provided attributes and BlastPoint's required data structures to ensure accurate data integration.
• Support data onboarding processes by creating, reviewing, and refining attribute metadata as needed.
• Collaborate with the Business Data Analysts to facilitate internal knowledge transfer and comprehensive documentation.
• Utilizing Asana, manage multiple client projects in an agile fashion, ensuring timely and accurate delivery of data onboarding tasks.
• Monitor project timelines and communicate progress, risks, and issues to clients and internal stakeholders.
• Develop new processes and improve existing workflows to enhance the efficiency and quality of the onboarding experience.

Professional Requirements:

• 3+ years of experience in project management, data onboarding, or a similar role, in a customer-facing capacity.
• Familiarity with data mapping, data integration, and data quality best practices.
• Excellent communication skills, with the ability to interact with both technical and non-technical stakeholders.
• Strong organizational skills with the ability to manage multiple projects simultaneously.
• Proficiency in project management tools (specifically Asana) and data analysis tools (e.g., Excel).
• Willingness to travel periodically (2-4 times annually).

Preferred Skills and Experience:

• Experience in a data services or SaaS environment.
• Familiarity with data science and data engineering concepts.
• Project management certification (PMP, Agile, etc.) is a plus.

Benefits:

• Competitive Salaries
• $500 Home Office Stipend
• Health, Dental, and Vision Insurance
• Work/Life Balance Culture
• 3 weeks of paid vacation
• 10 Paid Holidays
• Unlimited Sick Time
• 401K

Our Values:

• Everybody matters
• We beat expectations
• Innovation built on a foundation
• Cards on the table, always
• “The smartest systems from the most comprehensive data built by the best people”